Privacy Policy

1. Information We Collect

We collect the following types of information:

a. Information You Provide

• Account Information: Name, email address, password, and profile details you provide when creating an account.
• Uploaded Content: Audio, video, text, or other files you submit to be processed by our AI tools.
• Payment Information: Billing details when you purchase a subscription (processed securely by our payment providers; we do not store your full payment details).
• Communications: Information from your emails, messages, or customer support requests.

b. Information Collected Automatically

• Usage Data: IP address, browser type, operating system, device identifiers, and pages you visit.
• Cookies & Similar Technologies: Used for authentication, analytics, and improving user experience. You can control cookie settings through your browser.

c. Third-Party Data

• If you connect Voicepen.ai to third-party accounts (e.g., cloud storage, transcription APIs), we may receive information from those services according to your permissions.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our Services.
• Process and convert your uploaded content using AI tools.
• Personalize your experience and recommendations.
• Communicate with you about updates, features, and support.
• Ensure the security and integrity of the Services.
• Comply with legal obligations.

We do not sell your personal information.

3. How We Share Your Information

We may share information with:

• Service Providers: Third-party vendors who help with hosting, AI processing, payment processing, analytics, and customer support.
• AI Processing Partners: To process and transform your uploaded content (e.g., transcription, summarization, blog generation).
• Legal & Safety Purposes: When required by law or to prevent fraud, abuse, or harm.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Retention

• Uploaded files and AI outputs are stored only as long as necessary to provide the Service or as required by law.
• You can request deletion of your account and data at any time (see Section 8).

5. Security

We use encryption, secure storage, and access controls to protect your information. However, no method of transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Request a copy of your data.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at privacy@voicepen.ai.

7. International Data Transfers

If you access our Services from outside the United States, note that your information may be transferred to and processed in the U.S. and other countries.

8. Your Choices

• Account Deletion: Email support@voicepen.ai to delete your account.
• Cookies: Adjust your browser settings to refuse cookies.
• Marketing Emails: Click “unsubscribe” in any marketing email.

9. Children’s Privacy

Voicepen.ai is not intended for individuals under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Last Updated” date. Significant changes may be notified via email or in-app.

11. Contact Us

If you have questions about this Privacy Policy, contact us at: